Privacy Policy
CiDi Media & Fire Safety (PTY) LTD
1. Introduction
CiDi Media & Fire Safety (PTY) LTD (“CiDi”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA).
2. Information We Collect
We may collect and process the following personal information:
Name and surname
Contact details (email address, phone number)
Information submitted via contact forms or enquiries
Any additional information you voluntarily provide
3. How We Use Your Information
We use your information to:
Respond to enquiries and provide requested services
Communicate with clients, partners, and talent
Deliver fire safety and media-related services
Improve our website and service offerings
4. Sharing of Information
We do not sell or rent your personal information. We may share information only:
When required by law
When necessary to deliver our services (e.g. coordination with production teams or service providers)
With trusted service providers who assist us in operating our business
5. Data Security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, or destruction.
6. Your Rights
You have the right to:
Request access to your personal information
Request correction or deletion of your information
Object to the processing of your personal information
Requests can be made by contacting us using the details below.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
8. Cookies & Analytics
We use cookies and similar technologies to improve your browsing experience and understand how our website is used.
This website uses Google Analytics to collect information such as:
Pages visited
Time spent on the website
Device and browser information
This data is collected in an aggregated and anonymous form and is used to improve our website and services.
You can disable cookies through your browser settings if you prefer not to allow tracking.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📞 +27 83 892 2868